Quote Originally Posted by amazinganderman View Post
Hi

I do not mind a doctor being blunt, I just hate wasting time...I did speak with Justin and am going to give the doctor the benefit of the doubt...I just get a little concerned as you can not call this office and I have left messages but they have not called me back. I did book the appointment online but like to call and confirm as it is 4 weeks away and by the time I go will be charged another 199.99 and now will be 400.00 into this program. I assume you all are here in Northern California?
You are not being charged. You make your initial payment when you signup. From there your next payment is not due until 33 days after your doctors visit. For example, if you signed up for the program and for some reason decided to leave the country for 3 months and then come back and go to the doctor, you would not be charged during that 3 month period. You would not be charged until 33 days after your doctors visit. And believe it or not, that example isn't unrealistic. We get a lot of military and gas & oil guys who call and signup. Once they're back in the states, they start the process but there is no charge during the in-between time.

As far as your concerns, we talked a good bit about that yesterday. One thing I probably should have mentioned, and this applies to any doctor, not just the ones in our network. Online reviews can be rough. In my experience, most people who are satisfied with a doctor won't post a review. For example, we hear from people every day who are very happy with our program, but I've yet to see very many post on this or any other message board saying so. When you're happy, you're typically just happy and you move on with life. As far as your doctor, and this is just my personal opinion, if I go to a doctor or use anyone for any type of service, as long as they can provide that service adequately that's all that matters to me.

Last point, as mentioned yesterday, if you have any issues at all we will take care of them for you, but I would be very surprised if you do. We have had some doctors that began with us who ended up not being a good fit. That we will freely admit. But we go through a very long and almost painstaking process before we have any doctor join our network. We do our best to vet each doctor as best we can. Each doctor also goes through an educational process to ensure they're up to date on TRT practices. If they don't go through this, they aren't one of our doctors.