If a refill is requested earlier than 13 days out, there's nothing we can do about it. But 2wks is more than enough time. Do things happen that are unexpected at time? Well of course, unfortunately, we're all human beings. I do not know who you are but based on the phrase "Family Emergency" I assume you go to the one in Houston. If so, that physician's mother passed away, I would call that a reasonable excuse for being out of the office for a few days. And no, no one else can write a controlled substance prescription for a patient except the prescribing physician.

You can email me directly if you'd like, justin@lowtestosterone.com and I will try my best to resolve the issue.